Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordyn Bragg

Jordyn Bragg

April 17, 2025

1  out of  5
rating by Jordyn Bragg
"Horrible company every month your insurance gets raised. They are horrible at communicating and don’t know how to explain anything out, can’t explain the increases. Will change policy without the policy holders knowledge. Kevin Lowry himself won’t even make it right he will continue to price gouge people. If I had the option of 0 stars I would do it."
We responded:
"Jordyn, I think I speak for all of my current and past employees when I say we'd love to help you find another State Farm agent to work with. Your accusation that we "change your policy without your knowledge" is patently false. I also do not have the ability to change the insurance rates. That is decided between State Farm and the Dept of Insurance. Please, find a State Farm agent in Bakersfield that you want to work with and text us who it is and we will immediately process your request."
Profile photo of B Vang

B Vang

March 2, 2025

1  out of  5
rating by B Vang
"I'm glad Im with Kevin Lowry State Farm. Update: I take that back, they are scammers"
We responded:
"Awesome, we're happy to have you! Thanks for the review."
Profile photo of William Garcia

William Garcia

February 17, 2025

5  out of  5
rating by William Garcia
"Just got off the phone with Gabby, she was really helpful and assisted me. I’m new to the auto world, and this is my first time having auto insurance. I hope State Farm CAN be there for me when or if I need them….just like a good neighbor! 😂"
We responded:
"Thanks for the review William! We are so happy you chose State Farm and our agency. We will definitely be there for you. You've got me and my great team here to assist and guide you. Kevin"
Profile photo of Carole Kruger

Carole Kruger

February 14, 2025

5  out of  5
rating by Carole Kruger
"I appreciate your helpfulness and follow through on my claim. Thanks much! Carole Kruger"
We responded:
"I really appreciate the review and taking time to let us know our work has been meaningful to you Carole! We need to hear it sometimes!!"
Profile photo of Talia R

Talia R

February 14, 2025

5  out of  5
rating by Talia R
"Kevin Lowry and Amanda are the most professional representatives and incredibly caring! Their help in navigating my accident has been invaluable."
We responded:
"Ah, thanks for the review Talia! It's no fun getting into a car accident but I'm glad you're safe and I'm glad you are insured by State Farm!"
Profile photo of Jennifer Perry

Jennifer Perry

February 12, 2025

5  out of  5
rating by Jennifer Perry
"I have had my auto and home insurance here for years. The team is super responsive to email and phone calls. I appreciate them!"
We responded:
"Hi Jennifer. Thank you so much for the review and all the years you've trusted us with your insurance. We appreciate you as well! Kevin"
Profile photo of Amanda Wells

Amanda Wells

February 10, 2025

5  out of  5
rating by Amanda Wells
"Kevin’s staff is always super helpful and quick to resolve any issues. They make it easy to communicate in various forms—call, text, or email. We’ve been satisfied customers for many years."
We responded:
"Thanks Amanda! We appreciate your review and your loyalty to our State Farm agency over the years!"
Profile photo of Theresa Valdez

Theresa Valdez

January 8, 2025

5  out of  5
rating by Theresa Valdez
"Absolutely best company I have ever worked with, always meets every situation I have with amazing results, I highly recommend them!"
We responded:
"Thank you Theresa! Everyone in my State Farm agency appreciates the review. Happy New Year!"
Profile photo of Bob Kernaghan

Bob Kernaghan

August 13, 2024

5  out of  5
rating by Bob Kernaghan
"I've been happily insured with State Farm for quite some time. Recently Sharon Snyder called me to get some information on my rental. We spent an hour going over that - she was patient and able to answer all my questions. Even better, she found an item where I was over-insured, and saved me some money. I asked her to speak again about my residential policy. When I called her back, she must have spent three hours going through it with me. I had any number of questions, some of them probably silly, but she explained everything clearly and patiently. In short,, Sharon did a FANTASTIC job, and I truly appreciate that. Thank you Sharon, and Mr. Lowry should give you a raise. bob"
We responded:
"Thank you Bob. My apologies for the slow response...this one slipped through. We appreciate the review and your business!!"
Profile photo of kenneth goff

kenneth goff

May 13, 2024

5  out of  5
rating by kenneth goff
"Awesome customer service. Sharon helped me and was super nice and explained everything"
We responded:
"Thanks for the review Kenneth! Sharon will be excited to hear your feedback about her and our State Farm Agency. Kevin"
Profile photo of Reni Johnson

Reni Johnson

April 25, 2024

5  out of  5
rating by Reni Johnson
"They were very helpful and friendly. I have had my insurance with them for years and am very pleased."
We responded:
"Ahh, thanks Reni!! We appreciate you and your loyalty to our State Farm agency. I will pass this along to my team. They love getting positive feedback. Kevin "
Profile photo of Monique Phan

Monique Phan

December 8, 2023

5  out of  5
rating by Monique Phan
"Haylie Kosanouvong, Insurance Account Representative, at Kevin Lowry State Farm Insurance is the best! She is so kind, patient, respectful, and very smart. She manages multiple life insurance policies I purchased and makes sure my beneficiaries are up to date annually. I highly & strongly recommend Haylie for anyone interested in purchasing life insurance or has questions."
We responded:
"Thank you Monique! We appreciate the review and I'm glad you are experiencing how awesome Haylie is to work with. We are certainly honored that you chose State Farm life insurance to protect your family!"
Profile photo of Chris Coleman

Chris Coleman

September 18, 2023

5  out of  5
rating by Chris Coleman
"I had no idea on what savings and services I could get through State Farm at this office! HAYLIE is the absolute best! She got me the best coverage at a great price and is very sharp and upfront on questions, answers and results! Absolute Queen! I will be referring many people to this office and to her directly! Thank you!"
We responded:
"Hey Chris, wow what a great review and endorsement! We appreciate the business and I'm very proud that my team is bringing this kind of knowledge and value to our State Farm customers. Kevin"
Profile photo of Alva Marina Riojas

Alva Marina Riojas

September 14, 2023

5  out of  5
rating by Alva Marina Riojas
"This whole California shenanigans was driving me nuts! After a good searching I was able to get a really great price and coverage for my cars through State Farm! Chris was the agent, he was beyond patient, kind andknowledgeable and was able to help me within 30 min! Had an amazing experience, he absolutely made everything so fast and easy for me. Really really thankful!"
We responded:
"Welcome to State Farm Alva! I know all the insurance stuff in CA is beyond frustrating. It's tough on the agencies and tough of the consumer. I'm glad Chris was able to help you out and you are pleased. Kevin "
Profile photo of Jeffrey Schulz

Jeffrey Schulz

September 11, 2023

5  out of  5
rating by Jeffrey Schulz
"Sharon Snyder and others have been extremely helpfull in getting my policies straight and keeping them renewed. They are very accessible and provide documentation as needed. I am happy!"
We responded:
"Thanks for the review and your years of loyalty to our agency and State Farm Jeff! "
Profile photo of Rochonda Williams

Rochonda Williams

September 1, 2023

5  out of  5
rating by Rochonda Williams
"Shout out to Chris. He helped us get auto insurance quickly and easily."
We responded:
"Thank you for the review Rochonda! Welcome to State Farm and my agency specifically. Chris will be excited to hear about the review! Kevin"
Profile photo of Kk Mm

Kk Mm

August 4, 2023

5  out of  5
rating by Kk Mm
"Cris was the rep that helped me he was polite, patient and very helpful and explained everything clear and gave me all my options..I will highly recommend him and state farm"
We responded:
"Thank you for the review! Chris works really hard at having thorough conversations with people so we know enough about them to provide solid insurance advice and options. That's not how everyone does it, so yah, spread the word!!! Kevin"
Profile photo of isreal gonzalez

isreal gonzalez

June 9, 2023

5  out of  5
rating by isreal gonzalez
"I would definitely recommend reaching out to Chris as he was very knowledgeable and professional!"
We responded:
"Isreal, thank you so much for the review. "
Profile photo of Justin Wilson

Justin Wilson

May 26, 2023

5  out of  5
rating by Justin Wilson
"My Family Has been doing business with Kevin Lowry State Farm for 20+years, Kevin and the staff are Professional & Helpful through all of their processes, Sharon and Jessica and Oleta are always Super sweet and pleasant to talk to! Thank you For OUTSTANDING Customer service!"
We responded:
"Thank you Justin! You would think it would become old hat reading so many reviews like this, but in reality every one of them is a special gift that validates our approach and diligence in taking care of folks insurance needs. Sharon and Jessica will be delighted to hear the kudos!"
Profile photo of Dean Lewis - CCNP

Dean Lewis - CCNP

March 30, 2023

5  out of  5
rating by Dean Lewis - CCNP
"I am in the process of moving to a new house. Haylie at State Farm provided the best customer service of all the calls I've had to make in preparation for this. Most calls (Electric, gas, etc.) have forgotten what customer service is and should take a lesson from Kevin Lowry's State Farm Office. Thank you Haylie, you're the best!"
We responded:
"Thank you for the awesome review Dean! We really appreciate your loyalty to our State Farm agency over the years and hope we can continue giving you great insurance service and guidance for years to come. Kevin "
Profile photo of Sharon Shepard

Sharon Shepard

January 30, 2023

5  out of  5
rating by Sharon Shepard
"We have been with Kevin Lowry -State Farm Ins for years. We love State Farm’s way of handling claims. Their goal is to make you whole again after a loss. But more so, we love and respect Kevin Lowry as our agent and as a real person. Integrity, honesty and if need be, going to bat for a client is not what we found outside of Kevin Lowry’s State Farm Agency. We know we can trust him and his office staff to do the right thing, every time. Our best interest is taken to heart whether dealing with a claim or a new policy. Thank you Kevin Lowry and team!"
We responded:
"Wow this is a very kind and thoughtful review. I will share with my team! Thank you very much. "
Profile photo of Jordan Romero

Jordan Romero

January 21, 2023

5  out of  5
rating by Jordan Romero
"Helpful and very understanding for all of our car insurance needs!"
We responded:
"Thanks for the review Jordan! You now have auto insurance with the #1 insurance company in the country. Welcome to State Farm. Kevin "
Profile photo of Rebeckah Campos

Rebeckah Campos

December 22, 2022

5  out of  5
rating by Rebeckah Campos
"Chris went above and beyond to help me get the best deal that worked for me and made it an fast an easy process"
We responded:
"Hi Rebekah! Thank you for the great review. Chris really loves be recognized and I am pleased to hear your insurance buying experience was a good one. Welcome to State Farm. Kevin"
Profile photo of Julian Johnson

Julian Johnson

December 6, 2022

5  out of  5
rating by Julian Johnson
"Wonderful customer service. Very friendly staff, and they clearly care about their clients. Alex made my auto insurance switch-over quickly and painlessly. Five glowing stars well-deserved 👍🏻"
We responded:
"This review captures our agency efforts perfectly. Thank you Julian! Giving you good guidance and an easy way to get started is a great beginning. Now we need to keep earning your insurance business by servicing your account well and advising you as we see a need. Welcome to State Farm. Kevin"
Profile photo of Toks Abuka

Toks Abuka

December 2, 2022

5  out of  5
rating by Toks Abuka
"Courteous and attentive representative. Did what he could to make sure he met what was needed."
We responded:
"I can't thank you enough for this review. Meeting your insurance needs is our goal...not just at the beginning, but for as long as you are with us and State Farm. Welcome aboard. Kevin"